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Frequently Asked Questions

Frequently Asked Questions

Basic Information

Element12 at Cadence stands out among apartments in Henderson, Nevada by offering a combination of interior elevator access in every residential building, thoughtfully designed apartment homes, and on-site amenities such as a swimming pool, oversized hot tub, pickleball court, fitness center, coworking spaces, package lockers, bike storage, pet spa, and dog park. Residents benefit from convenient access to Water Street District, Lake Las Vegas, Lake Mead National Recreation Area, and Reflection Bay Golf Club along with a professionally managed living experience.

The leasing office at Element12 at Cadence is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays, excluding major holidays. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

Element12 at Cadence opened in December 2023 and includes apartment homes in Henderson. Current apartment availability varies based on lease activity, seasonality, and upcoming move-outs.

The leasing team at Element12 at Cadence can be reached by phone at 725-217-1201, by email at [email protected], or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours.

The best way to receive updates about apartments, pricing, specials, and availability at Element12 at Cadence is to contact the leasing office directly or submit an inquiry through the property website. Prospective residents can also check the website for the latest community information.

Renters insurance is required at Element12 at Cadence, subject to the lease terms and community policy. Residents may be able to use their own renters insurance provider or enroll in an approved program.

Element12 at Cadence offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents should contact the leasing office for current referral details and reward information.

Tours and Availability

Yes, prospective residents can schedule a tour of Element12 at Cadence by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.

To schedule a tour for a specific apartment at Element12 at Cadence, contact the leasing team and ask about the available home, floor plan, or building you want to see.

Element12 at Cadence offers guided and virtual tours for prospective residents who want to explore the community.

Current apartment availability at Element12 at Cadence can be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Rent specials and move-in promotions at Element12 at Cadence vary based on seasonality, inventory, and current leasing activity. Prospective residents should contact the leasing office or check the property website for the latest offers and leasing incentives.

A valid government-issued photo ID is required for tours at Element12 at Cadence. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.

Floor Plans & Apartment Features

Element12 at Cadence offers a variety of apartment floor plans in Henderson, including one-bedroom, two-bedroom, and three-bedroom layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.

Apartment homes at Element12 at Cadence include in-home washers and dryers.

Element12 at Cadence does not offer furnished apartments or furniture-rental partnerships.

Apartments at Element12 at Cadence are equipped with air conditioning and heating to support year-round comfort in Henderson.

Select apartment homes at Element12 at Cadence include features such as balconies and patios, depending on the layout and location of the unit.

Apartment homes at Element12 at Cadence may include finishes such as quartz countertops, wood-style flooring in select apartment homes, and stainless steel appliances, with select units offering upgraded interior features. Finishes can vary by apartment home, renovation level, and floor plan.

Additional on-site storage at Element12 at Cadence is available, subject to current inventory and lease terms. Pricing can range from $135 to $170.

Apartments at Element12 at Cadence are serviced by Cox Communications, offering residents access to home internet, streaming, and entertainment options.

Location and Neighborhood

Element12 at Cadence is located at 100 E Warm Springs Road in the Cadence area of Henderson, offering convenient access to local shopping, dining, employers, and transportation routes. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

Element12 at Cadence is located within the Clark County School District.

Parks near Element12 at Cadence include Central Park, Desert Symphony Park, and Citrine Sky Park, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in Henderson.

Grocery stores near Element12 at Cadence include Smith’s, Walmart, Target, and Sprouts Farmers Market, making it convenient for residents to shop for daily essentials, fresh food, and household items.

Auto mechanic shops near Element12 at Cadence include AAA Auto Repair and Master Tech Automotive Repair, offering vehicle maintenance and repair options close to home.

Nearby points of interest around Element12 at Cadence include Water Street District, Lake Las Vegas, Lake Mead National Recreation Area, and Reflection Bay Golf Club. This location helps residents stay connected to work, leisure, and everyday conveniences in Henderson.

Public transit near Element12 at Cadence includes bus stops and transit routes located approximately a 10-minute walk away near Boulder Highway and Joker’s Wild Casino.

Lease Terms and Fees

Rent at Element12 at Cadence in Henderson varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.

Element12 at Cadence offers lease terms such as 12- to 15-month leases, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes.

The security deposit at Element12 at Cadence can vary, but starts at $500.

When signing a lease at Element12 at Cadence, residents may be charged fees such as a $60 application fee, a $300 administrative fee, deposit-related charges, and other required move-in costs. Specific one-time fees should be reviewed with the leasing team before lease signing.

Monthly rent at Element12 at Cadence typically includes the apartment home, while recurring monthly costs not included may consist of utilities, pet rent, valet trash, and service fees. Property-provided information indicates a $10 utility billing administration fee, $25 valet trash fee, and $45 monthly pet rent per pet where applicable. Costs vary by apartment home and lease terms.

Utilities at Element12 at Cadence are not included in the monthly rent. Residents are generally responsible for resident-paid utilities, while some services may be billed separately. Property-provided information indicates residents are responsible for utilities.

Application and Screening Requirements

Application and administrative fees at Element12 at Cadence may include a $60 application fee and a $300 administrative fee.

To apply for an apartment at Element12 at Cadence, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.

Yes, prospective residents can typically apply online for an apartment at Element12 at Cadence by selecting an available home, completing the application, submitting documentation, and authorizing screening. The leasing office can help explain each step of the application process.

If an application for Element12 at Cadence is not approved, the applicant is typically notified according to applicable procedures and may receive information about next steps, if available. The $300 administrative fee is refundable and application fees are non-refundable.

Qualification requirements at Element12 at Cadence may include minimum income standard of 3x the amount of rent, credit history review, background screening, rental history, and other criteria listed in the rental requirements.

Element12 at Cadence accepts guarantors or co-signers, depending on the applicant profile and community screening policy. If accepted, guarantors or co-signers may need to meet separate income and screening requirements.

Yes, background checks are required as part of the standard apartment application process at Element12 at Cadence, subject to applicable laws and screening policies.

Payments and Rent

Residents at Element12 at Cadence can pay rent through the online resident portal, which may support options such as ACH, debit card, credit card, or other electronic payment methods.

Element12 at Cadence offers flexible rent payment options or payment plans through Flex Payments, depending on eligibility and enrollment availability.

A 5% late fee at Element12 at Cadence applies when rent is not paid by the 5th of each month.

Element12 at Cadence offers electronic statements and auto-pay through the resident payment platform, helping residents manage rent more efficiently.

Utilities and Internet

Utilities at Element12 at Cadence are not included in rent and are billed separately.

Element12 at Cadence offers Wi-Fi access in the community E-lounge.

Internet providers available at Element12 at Cadence include Cox Communications.

Element12 at Cadence does not charge technology, internet, or cable-related fees.

Parking and Transportation

Parking is available at Element12 at Cadence, with options that include covered parking and detached garage parking.

Parking at Element12 at Cadence is included.

Element12 at Cadence offers electric vehicle charging stations for residents and guests.

Element12 at Cadence offers free bike storage for residents.

Element12 at Cadence offers guest parking, subject to community rules, parking capacity, and any registration requirements.

Public transit is a quick 10 minute walk from Element12 at Cadence, located on Boulder Highway near Jokers Wild Casino

Amenities and Property Features

Element12 at Cadence has a swimming pool for residents. Pool hours are typically 9:00 AM to 10:00 PM, subject to seasonal operation, posted rules, and community policies.

Element12 at Cadence offers a fitness center with equipment designed to support resident wellness, giving residents convenient access to workouts close to home.

Element12 at Cadence has a clubhouse and can be reserved for $200 for the first two hours and $25 for each additional hour.

Element12 at Cadence offers coworking spaces.

Element12 at Cadence offers a package room, package lockers, or another secure delivery system to help residents receive shipments more conveniently.

Package delivery at Element12 at Cadence requires you to register for Parcel Pending for your packages to be securely delivered to the lockers. Otherwise, all packages are delivered directly to your front door.

Element12 at Cadence offers resident events, community programming, or social activities such as monthly resident events.

If a fitness center is available at Element12 at Cadence, fitness center hours are typically 24 hours per day, subject to posted rules and access policies.

Clubhouse and business center hours at Element12 at Cadence are typically 9:00 AM to 10:00 PM.

Package locker or package room access at Element12 at Cadence is typically available 24 hours per day.

On-site amenities at Element12 at Cadence include a swimming pool, oversized hot tub, pickleball court, fitness center, gathering room, game room, coworking space, rentable bikes, outdoor game lounge, package lockers, bike storage rooms, pet spa, dog park, and electric vehicle charging stations, creating a more convenient and connected apartment living experience in Henderson.

Pet Policy

Element12 at Cadence is a pet-friendly apartment community in Henderson, NV.

Element12 at Cadence allows pets and requires a pet fee of $400 per pet and a monthly pet rent of $45 per pet. There is a maximum of two pets per apartment home. Breed restrictions include Rottweiler, Doberman Pinscher, Pit Bull Terrier, Staffordshire Terrier, Chow, Presa Canario, Akita, Alaskan Malamute, Wolf Hybrid, or any mix thereof.

Element12 at Cadence offers pet amenities such as a dog park and pet spa facilities.

Service animals and support animals at Element12 at Cadence are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.

Maintenance response times at Element12 at Cadence depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed within 48 hours.

Maintenance and Emergency Requests

Residents at Element12 at Cadence can submit a maintenance request through the resident portal, by contacting the leasing office, or by using the designated service request process for the community. Submitting complete details helps the maintenance team respond more efficiently.

Emergency maintenance at Element12 at Cadence can be reached by calling 725-217-1201 and following the prompts for urgent service.

Emergency maintenance issues at Element12 at Cadence generally include situations such as fire, flooding, loss of power, heat below 65 degrees, and air conditioning above 85 degrees as emergency maintenance situations.

Move-In and Move-Out

To help support a full deposit refund at move-out from Element12 at Cadence, residents should return the apartment in accordance with lease standards for cleanliness, repairs, damage, and personal item removal. Final charges, if any, depend on the condition of the apartment and the terms of the lease.

Element12 at Cadence may provide a move-in checklist and may also share recommendations for local movers, depending on community practice. Residents should contact the leasing office for move-in planning resources and available guidance. 

Residents should coordinate with the leasing office in advance of move-in or move-out. Reservation procedures, timing, and availability vary.

Apartment homes at Element12 at Cadence are cleaned before move-in as part of the standard make-ready process.

Element12 at Cadence conducts a move-in walk-through or inspection process to help document the condition of the apartment at move-in.

Move-out inspection with management at Element12 at Cadence is optional.

Deposit refunds at Element12 at Cadence are handled according to the lease agreement and applicable law, after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions. Property-provided information indicates deposit refunds depend on the condition of the apartment home.

Corporate, Short-Term, and Special Programs

Element12 at Cadence accepts corporate leases and does not offer furnished housing options.

Element12 at Cadence accepts short-term leases, subject to approval.

Element12 at Cadence offers short-term or flexible lease options, depending on current availability.

Element12 at Cadence does not offer furniture rental partnerships.

Sustainability and Eco-Friendly Features

Element12 at Cadence may offer sustainability-supporting transportation features such as EV charging stations, bike racks, and proximity to public transit.

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